Custom Software Development
Software shaped around the way your business already works, instead of a packaged product you have to reorganise around.
What to actually check before choosing one — and the questions that separate a partner from a vendor.
Searches for a software development company are usually made at the very start, before anyone has decided what to build. At that stage the important questions are not technical. They are whether you will own what is built, who you will actually talk to, and whether the firm will still be answering the phone in two years.
Our answers are on the about page and they are deliberately unglamorous: you own the source code, you talk directly to the people writing it, and support is a written arrangement rather than a favour.
Software shaped around the way your business already works, instead of a packaged product you have to reorganise around.
Moving a business off paper and spreadsheets without stopping the business to do it.
Keeping working systems working — including ones built by somebody else.
Systems for organisations where several departments, sites and approval chains all have to work from the same data.
People look for this subject using a lot of different wording. These all describe the same thing, and this is the page for all of them.
Ask who owns the code, who you will speak to week to week, what happens when the project ends, and what they would refuse to build. The answers to the last two are the most revealing.
Yes. A first website or a single internal tool is a normal starting point, and often a better test of a working relationship than committing to a large system immediately.
Related topics
Describe it in your own words and we will tell you what it would take, or whether something simpler would do the job.